Shop Customer Care Watches Collection Online in UAE

The world class experience we offer our customers extends well beyond the stores. The Rivoli Group prides itself in having an unmatched after sales service powered by a large customer care team with highly skilled Swiss-trained watchmakers and qualified technical staff equipped with the latest tools. They are committed to provide a comprehensive service and are geared to meet every need.With a team of around 100 customer service staff, we are working to constantly enhance our technical facilities in accordance with international standards and ensuring a dependable, friendly and efficient customer service experience is our highest priority.To make it as easy as possible for our customers to reach us for their service needs, we have designated conveniently located stores to accept all customer care requests.

R CARE CENTERS – FOR QUICK REPAIRS

With an objective to provide ‘express service’ to customers , 16 R Care Centers have been opened in the UAE & Oman. The R Care Centers are located within our retail stores and provide instant minor watch repair to customers.

WHY USE US?

1. Express service. Battery replacement and other minor repairs are done in 10 minutes.

2. ‘Fresh’ & ‘Swiss made’ batteries used.

3. Genuine ‘Brand spare parts’ used.

4. Trained watchmakers.

5. Water resistance test carried out.

6. Free cleaning of watch case and bracelet.

7. Battery & generic strap replacement undertaken for non Rivoli Group brands.

Location Name	Emirate	Store Number	Operating Hours	Day Off
Rivoli Wafi	Dubai	+97143246675	12.00 - 09.00 pm	Open all days
Rivoli Mirdif City Centre	Dubai	+97142843812	12.00 - 09.00 pm	Open all days
Omega, Dubai Mall	Dubai	+97143398307	12.00 - 09.00 pm	Open all days
Rivoli, Al Fahidi	Dubai	+97143536216	12.00 - 09.00 pm	Open all days
Rivoli, Dubai Marina Mall	Dubai	+97142987785	12.00 - 09.00 pm	Open all days
Hour Choice, Lulu Hyper Qusais	Dubai	+97142987785	12.00 - 09.00 pm	Open all days
Rivoli Sahara Centre	Sharjah	+97165313169	12.00 - 09.00 pm	Open all days
Rivoli Al Wahda	Abu Dhabi	+97124437332	12.00 - 09.00 pm	Open all days
Rivoli Al Bawadi Mall	Al Ain	+97137840170	12.00 - 09.00 pm	Mondays
Rivoli Fujairah Towers	Fujairah	+97192242936	12.00 - 09.00 pm	Tuesdays
Rivoli Sabco Centre	Muscat	+96824652711	12.00 - 09.00 pm	Fridays
Rivoli Manar Mall	RAK	+97172272242	12.00 - 09.00 pm	Tuesdays
Rivoli Doha City Centre	Doha	+97444833679	12.00 - 09.00 pm	Sundays
Longines, Bahrain City Centre	Bahrain	+97317178371	Sun, Tue - Thu 04:00 pm - 09:00 pm, Fri/Sat 01:00 pm - 10:00 pm	Mondays
Rivoli, Deira City Centre	Dubai	+97142954496	12.00 - 09.00 pm	Open all days
Omega Abu Dhabi Marina Mall	Abu Dhabi	+97126814039	12.00 - 09.00 pm	Tuesdays

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R CARE CENTERS – FOR QUICK REPAIRS

Location Name

Emirate

Store Number

Operating Hours

Day Off